MAASIN CITY, Southern Leyte, Apr. 28 (PIA) -- The Government Service Insurance System (GSIS) – Maasin Branch reoriented Authorized Agency Officers throughout its Maasin Branch, Friday at the Ampil Pensione here.
Joefrey N. Moleno, Division Chief Membership from VisMin Group highlighted the importance of the role of authorized agency officers to their co-employees. "They will be the one to transact with the GSIS in lieu of their co-employees, disseminate information on the agency's services and update them on the new products GSIS has to offer," Moleno said.
AAOs are responsible in every transaction they have between the GSIS and an agency's employees, he added.
"The AAOs have the primary controlled access with the GSIS, while the alternate AAO can transact in the absence of the AAO," Moleno informed. Although, it entails an additional workload aside from the regular work at the office, AAO lives up to the commitment for a responsive, member-focused and dedication in support to GSIS.
"GSIS need each AAOs support in terms of membership coordination, submitting members accurate records to have a speedy process of every transaction, and updating every now and then their records to GSIS," Moleno urged
Among other topics discussed during the day activity are the Members' Master Data, Membership Service Profile, among other members' records that need updating.
Moleno further clarified that updating the members service profile will correct the granting of loanable amount, correct billing for compulsory premiums, will have an accurate computation of claims and there will be no reconciling items that will be encountered.
There is a total of 67 member-agencies of GSIS-Maasin Branch which include agencies from the whole province of Southern Leyte and some Leyte towns such as Matalom, Bato, Hilongos, Hindang and Baybay City.
The participants during the day activity was welcomed by GSIS-Maasin Branch Manager Igmidio F. Ponay Jr., with Elmer C. Baguio, Department Manager Membership, VisMin Group from Manila, among other GSIS-Maasin Branch staff. (esg/rgc/PIA8-SoLeyte)